We're Tom and Sarah. We're not a software company.

I didn't set out to build anything. I set out to fix my own working day. Before this, I'd tried a stack of ready-made setups — I won't name them. They worked, up to a point. But there was always something missing, or the bit I actually needed was locked behind a higher fee. And the add-ons I paid for often didn't work how I needed, or had to be bent into shape with endless tweaking.

I was still missing calls. The AI call answering I tried put people off — they could tell it was a machine, and by the time I rang back they'd booked someone else, because they'd written me off as a glorified answerphone. Maybe AI answering works for some trades. It didn't work for me or my customers. Now, Taskwright just sends a quick text so they know I'll call back — no robot pretending to be me.

So I cancelled the lot. It was costing me a fortune and not actually saving me any time.

I went back to the free way of doing things — which cost me time and jobs instead of money. A pad and pen for enquiries (still love that, honestly — nothing quicker while you're chatting to someone). Client details saved in my phone contacts. My family Google calendar for the diary, so I could see round the kids' stuff before booking work in. Booking confirmations and 'on my way' texts copy-pasted from a note on my phone. Same with emails — templates I'd paste and edit, except the time I forgot and a client got 'Insert date here' in their confirmation. Not the end of the world. Not exactly professional either.

Invoices were the worst. I'd copy the client's details off my phone, build each one by hand in my accounting software, and send it — usually late at night, which of course meant I got paid slower. Review requests went out if I remembered. Messages came in by text, email and WhatsApp, so I was hunting across three apps to find the full conversation. Quotes were the same story — copy-paste, chase down the photos I'd taken at the job, wrestle a template into shape, export a PDF, send it. Late. Always late.

I love making tech actually work for me. So of an evening, I started building my own setup — just for me. About six weeks to get a rough version I could use with my real customers, then another seven ironing out every snag until it worked properly. Everything in one place. The faff either gone, or down to a minute or two.

My wife Sarah does our books — and she'd spent years asking me to put the phone down of an evening and be with her and our four girls. (Four daughters. You can see why I needed the time back.) One night she pointed out that even though I'd been busy building this thing, the actual client admin had shrunk. I was less stressed. The money was coming in faster — she'd know, she's the one who chases it. And she said: if it's doing that for you, it could do it for others. Could you make it so any handyman could use it?

Turned out I could. Most of the work was in the security — making sure everyone's information is safe and kept separate. And that's how Taskwright Trades became something we could hand to other trades.

Book a demo, a consultation, a website — anything — and you'll talk to me, Tom. Not a salesperson paid to close you. We promise to be honest, open and on your side, and we're here when you need us. And no, you won't get an AI auto-reply promising to resolve your issue. You'll get a human. That one we really mean.

I want your admin to stop stealing your evenings — because I know exactly what that's like, and I fixed it for myself. I want it fixed for you too: everything in one place, invoices sent from the van in a couple of minutes, and the rest — reminders, review requests, six-week follow-ups — quietly happening in the background, so you get noticed, get more work, and get your nights back.